Stop by the Media Resources and Reserves Desk on the upper mall (2nd floor) of the Hayward campus library and present your student/faculty/staff CSUEB ID. All laptops are loaded with the Microsoft Office suite of programs and can access the campus wireless network.
Current loan periods for laptops are 4 hours. However, please return all laptops to the MRR desk at least one full hour before closing.
Determination of Eligibility
The screening of eligibility is done through the Financial Aid office and is based on the following criteria:
An email is sent to eligible students around the first week of classes.
Laptops are checked out on a first-come first-served basis. If you have received an eligibility email, call (510) 885-4152 to set up an appointment.
On the day of appointment come to the Learning Commons (located in the Lower Mall of the Library) along with a copy of the email that you have received and a CSUEB ID.
You can access almost all of the library’s electronic databases and their contents from off-campus.
When you are off-campus and click on the link to a library database, you will be taken to a login screen. Simply enter your NetID and password and you will have access to the same resources that you do when on-campus.
If you are having issues connecting from off-campus, please see the Off-Campus Access to Databases Troubleshooting Tips.
The library's Films on Demand database contains over 6,000 educational videos that can be embedded directly into blackboard courses. To do this,
1. Locate a title you wish to use in the Films on Demand Database.
2. Just under the video you want to add to Blackboard, find the "embed this video" link.
3. Copy the embed code that appears.
4. In your Blackboard course, select Course Materials from the left side navigation menu.
5. Select Build Content–Create Item.
6. Turn the Text Editor slider to the off position.
7. Paste the embed code into the blank text box.
8. Click the Submit button.
9. The video will now appear and play within Blackboard.
Most of the eBooks use the Ebrary or Netlibrary or Safari platform. Ebrary will require installation of the Ebrary Reader to view books; just follow the directions. You may call the Library Reference Desk at (510) 885-3765 if you encounter difficulties.
Find all streaming videos
Find streaming video for a particular topic
We also subscribe to the video databases Films on Demand and Kanopy Streaming. You can access these databases in the Databases A-Z page, and search for your subject to find videos that you can add to your online projects or stream in class.
It is preferable to provide students with the article’s complete citation and the database in which it can be found. However, you can link directly to an article if you:
ALWAYS provide the students with the COMPLETE citation, including the name of the database in which they may find the article, as links may change or become outdated.
Note: You need to be a registered CSUEB student, faculty or staff member to access online databases from off-campus.
For help, please contact us at the Reference Desk at (510) 885-3765 during reference hours.
Troubleshooting tips in accessing databases from off campus:
Be sure to open each database from the CSUEB webpage
Try a different browser (switch from Chrome to FireFox, for example)
Clear cache and history; close browser, then
Restart your computer
If you are at work check to see if your company (or government agency) blocks IP authentication.
Test to see if you can access other database vendors (EBSCO vs ProQuest, etc.).
If you can access a different database vendor, then please contact the Reference Desk so that we can alert the non-working vendor (510) 885-3765.
If the above tips fail,
And, if you can log into other campus systems, such as Blackboard, MyCSUEB, etc., then you may need to reset your netID password.
If you recently changed your netID password (around the end of fall quarter 2013), that password did not sync for the library databases.
The solution is to go in and reset your netID password — again. This will sync it for all campus systems – including the library.
There is a charge of $0.08 per page for black and white, and $0.24 per page for color for using the laser printers in the Library. You can add cash value to your Bay Card in order to pay for your printing at the PHiL station near the vending machines in the lobby of the Library. You can also visit this web page for more information about adding money to your Bay Card: http://www.csueastbay.edu/af/departments/finance/bay-card/card-info/add.html
To print your document from any terminal in the Library, Click "File" – "Print" (then a drop-down list of available printers will appear)- select either PIONEER PRINTER B&W or PIONEER PRINTER COLOR and then click print.
You will then be asked to enter your NetID in order to identify your print job at the printer station. You may also add a password if you choose. Proceed to any networked printer station on campus to release your print job. To release your print job, swipe your Bay Card at the printer of your choice, enter your NetID and NetID password, and click Print.
The printers in the Library are located behind the Reference desk and in the Learning Commons on the main level, and upstairs near the Media Resources & Reserves (MRR) desk.