Jeffra is very happy to meet with anyone needing some help using Zotero. Email for an appointment! (jeffra.bussmann@csueastbay.edu).
Zotero is free and open source software that helps you with citation, available at www.zotero.org. Developed by the Roy Rosenzweig Center for History and New Media at George Mason University, Zotero can be integrated into your web browser to help you create and export citations and reference list entries into Microsoft Word or Google Docs.
Resources from Zotero
Zotero's guide to installation and features
Zotero's documentation on creating bibliographies
Video guide to using Zotero from Illinois Institute of Technology's Paul V. Galvan Library