SCAA Policies

The SCAA’s policies are in place to ensure that we serve our community efficiently, effectively, and in a manner that abides by CSUEB’s Academic Dishonesty Policy.  Our policies include, but are not limited to:

All Programs:

  1. Homework and Final Exam Policies:  To abide by CSUEB’s Academic Dishonesty Policies, SCAA tutors cannot directly work on student homework or “[prepare] a written answer to an exam question outside of class” (1.1.5).
  2. Non-Coursework Material:  SCAA Tutors, Graduate Writing Associates (GWAs) and Supplemental Instruction (SI) Leaders can only work with students on writing assignments and problems associated with a specific course. To participate in sessions associated with course embedded programs, such as the GWA Program or the SI Program, you must be a part of a course with a GWA or an SI Leader.  The SCAA does not provide assistance for external exams (GMAT, LSAT, etc.) or non-coursework writing such as resumes, scholarship applications, etc.
  3. Assistance with the Writing Skills Test (WST):  SCAA Tutors, Graduate Writing Associates (GWAs) and Supplemental Instruction (SI Leaders) cannot provide tutoring or SI sessions on the Writing Skills Test (WST).  The SCAA provides WST assistance through in-person workshops, the online WST workshop and our WST Boot Camp.
  4. Student Loss of SCAA Usage:  The SCAA reserves the right to reschedule appointments.  Students may be denied use of SCAA’s programming if the student acts in an inappropriate fashion that makes SCAA employees feel uncomfortable.

Peer Tutoring:

  1. Cancellation of an Appointment Session:  If you need to cancel an appointment (standing or one-time), you will need to contact the SCAA no later than 9 AM on the day of your appointment.  You are permitted only one cancellation during the quarter.  If you cancel twice, you will be dropped from your appointment for the quarter.
  2. No Shows for Appointments:  If you fail to show up for an appointment (standing or one-time) without notifying the SCAA, you will be dropped from your appointment for the quarter.
  3. Dropped Appointments:  If you are dropped from your appointment (standing or one-time), you may still use our drop-in tutoring system.  Additionally, you can request that the SCAA Director review your dropped appointment.  No case will be reviewed without proper documentation.
  4. Late Arrivals:  Tutors will wait for you up to 15 minutes, after which they may take another student.  You will be marked as a no-show.
  5. Number of Appointments:  You may receive one hour of writing appointment time and one hour of math tutoring time per week.

Writing Skills Test (WST) Boot Camp:

  1. Qualifications: The WST Boot Camp is a targeted program for undergraduate seniors at CSUEB who have not completed the University Writing Skills Requirement (UWSR).  Graduate students may not participate.