SCAA Now Hiring Receptionists for the 2017-2018 Academic Year

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Submit your completed application and additional documents to the SCAA Office Manager, Mercedita Santiago (mercedita.santiago@csueastbay.edu). You will be contacted if selected for an interview.

Receptionist Responsibilities:

  • Participate in an intensive orientation and attend staff meetings throughout the year
  • Commit to between 5 and 8 hours per week
  • Greet students and other campus staff entering the SCAA and schedule enrolled students using TutorTrac.
  • Receive and respond to incoming calls, take clear and accurate messages, and call students regarding scheduling appointments whenever necessary.
  • Maintain front desk documentation and records
  • Maintain continuity in work flow by documenting and communicating actions, irregularities, and continuing needs
  • Assist with other duties, including flyer posting, mailing, photocopying, and errands
  • Use talents to assist in SCAA’s development and operations in areas such as publicity

Requirements:

  • Must possess Federal Work Study (FWS) grant from the Federal government
  • Good communication skills
  • Customer service experience/personality
  • Must be detail oriented
  • An ability to interact effectively with diverse populations in individual or group settings
  • A completed application (attached)

Pay Rates and Other Perks:

  • Receptionists are paid $11.00 an hour
  • Receptionists are paid for all activities outlined in the “Receptionist Responsibilities” section.
  • Receptionists become a part of the SCAA Learning Community, a group of passionate and fun peers, and are invited to several SCAA social activities.