When Library materials with on the shelf status cannot be located proceed to the Circulation Desk where (if staffing allows) a supervisor or student assistant will accompany you to the Book Stacks for a thorough search. If the book(s) cannot be found, the status will be changed to search to allow a LINK+ request and a hold will be placed to notify the patron by email if the items are located at a later date. Hold items are held at the Circulation Desk for 10 days before they are re-shelved.

If the Circulation staff are unavailable to personally assist you, they will provide you with a search card to fill out to initiate the search process.

Other options for requesting unavailable materials include LINK+ and Interlibrary Loan.

Patrons may also initiate searches for the following reasons:

• fine disputes
• items that were claimed never to have been checked out
• items claimed returned
• misplaced holds
• lost and paid